Shop information

★ About the price

The price includes tax (body price + consumption tax).

★ About shipping

The price includes tax. The shipping company will be Yamato Transport.
Honshu: 860 yen

Shikoku/Chugoku region: 1,180 yen Hokkaido/Kyushu: 1,180 yen Okinawa: 1,900 yen

Nekoposu: You can also choose to post mail up to 300g. No delivery date specified, 385 yen nationwide.
*For remote islands, the shipping fee may differ from the above. In that case, we will contact you separately.
* Free shipping for purchases of 11,000 yen (tax included) or more.

★ About delivery

If there is no specified delivery date, we will ship within 3 to 10 business days after confirming payment.
If it takes longer than that, we will contact you.
You can specify the following time zones.

We do not ship on Tuesdays and Wednesdays.

★ About payment

You can pay by bank transfer, convenience store payment, or credit card.

<Bank transfer>
・Payment deadline: Please transfer within 3-4 days after ordering.
We will ship after confirming the transfer.
・The transfer fee will be borne by the customer.
・For details such as the bank transfer destination, please refer to the "order confirmation email" sent after the order is confirmed.
<Convenience store payment>
・Please pay within 3 days after ordering.
We will ship after payment is confirmed.
・The corresponding convenience stores are as follows.
7-Eleven, Family Mart, Lawson, Ministop, Daily Yamazaki
<credit card>
Credit cards that can be used for online payment are
JCB, VISA, MASTER, Diners Club, AMERICAN EXPRESS.
・Lump-sum payment only.
・Payment will be made at the time of ordering.

★ About the order confirmation email

After confirming your order, we will send you an order confirmation email.
If you enter your email address incorrectly when registering, you may not receive an order confirmation email. If you do not receive an order confirmation email even after completing your application, please contact us at the number below.
Tea Specialty Store Dimbura (Person in charge: Isobuchi)
Phone: 0466-26-4340
dimbula@e-mail.jp

★ About gift wrapping and Noshi

We are very sorry, but due to eco activities,

Gifts and mid-year gift items cannot be wrapped or shipped.

★ About returns and exchanges

・Please contact us within 7 days after receiving the product for exchange or return.
・If the product is defective, damaged during delivery, or incorrectly delivered, we will immediately replace or refund the product. In this case, the shipping fee will be borne by us.
・Please note that you will be responsible for the return shipping fee if the product is returned due to the customer's circumstances.
・Please forgive us when the product is out of stock.

inquiry
Phone: 0466-26-4340
Mail: dimbula@e-mail.jp
10:00-19:00 (except Tuesdays and Wednesdays)

Notice to customers

Thank you very much for your patronage of the tea specialty store Dimbura.
Two years have passed since my father, Takeshi Isobuchi passed away.
"Tea Isobuti Company", which my father founded, and our shop "Tea Specialty Shop Dimbura" have different business owners and have no relationship at all.
Dimbura, a tea specialty store, imports and sells black tea independently following the wishes of my father.
In addition, the name "Isobuchi" has taken on a life of its own, and I am very puzzled by the fact that there are so many products related to black tea.
It seems that there are many similar products on the market, so please be careful.
Best regards